Norway is set to introduce its mandatory Digitoll customs system on September 15, a move that is generating apprehension among exporters and logistics providers regarding potential delays at the border. The current adoption rates for the new digital system are notably low across air, sea, and rail freight, lagging behind the 25-30% registration observed for daily road arrivals.
This new system aims to digitalize customs declarations for goods entering Norway, streamlining the process in the long term. However, the initial rollout phase is expected to be challenging due to the low preparedness of many stakeholders. The full enforcement of Digitoll across all transport modes is scheduled to take effect shortly after the initial launch.
For freight forwarders and operations managers, this development means a critical need for immediate action to register and integrate with the Digitoll system. Failure to comply could result in significant delays for shipments entering Norway, impacting delivery schedules and potentially incurring additional costs. Forwarders should proactively communicate with their clients about these changes and ensure all necessary documentation and digital processes are in place to avoid disruptions. The low adoption rate suggests that early non-compliance could lead to widespread bottlenecks, particularly for air cargo, which often operates on tight schedules.

