Alaska Airlines and Hawaiian Airlines have successfully consolidated their cargo operations onto a single digital platform, IBS Software's iCargo. This integration creates a unified cargo management system, replacing Hawaiian Airlines' previous legacy system. The primary goal is to enhance operational efficiency through standardized policies, simplified billing procedures, and consolidated shipment tracking capabilities.
The new system offers shared real-time shipment visibility, unified warehouse and cargo workflows, and improved coordination between the two airlines. This move is expected to streamline processes and create a more cohesive cargo offering following their recent merger announcement.
For freight forwarders and shippers, this integration signifies a more consistent and transparent experience when utilizing the cargo services of Alaska and Hawaiian Airlines. The unified platform should lead to better shipment tracking, more predictable billing, and potentially smoother handling of cargo, reducing administrative complexities and improving overall service reliability. It could also simplify booking and management for routes involving both carriers.
This consolidation is a strategic step following the proposed acquisition of Hawaiian Airlines by Alaska Airlines, aiming to create a more integrated and efficient combined entity.
