During the peak of the COVID-19 pandemic, Fiji Water resorted to operating its own dedicated shipping network. This extraordinary measure was taken to circumvent the widespread ocean freight capacity constraints that severely impacted global supply chains. The company chartered vessels and managed logistics independently to ensure its bottled water products reached international markets, a necessity driven by the critical lack of available space on commercial container ships.
This initiative underscores the unprecedented challenges faced by shippers during the pandemic, as traditional carrier services became unreliable and expensive. Many companies struggled with blank sailings, port congestion, and soaring freight rates, leading to significant delays and supply chain disruptions.
For freight forwarders and operations managers, Fiji Water's experience serves as a stark reminder of the importance of supply chain resilience and contingency planning. While operating a private fleet is not feasible for most, the situation highlights the need for diversified carrier relationships, flexible routing options, and robust visibility tools. It also emphasizes the potential for direct engagement with vessel owners or NVOCCs during extreme market conditions to secure capacity. Understanding such drastic measures taken by large beneficial cargo owners (BCOs) can inform strategies for managing future disruptions and negotiating contracts.
The company eventually reverted to using established carriers once market conditions stabilized and capacity improved, indicating that such a private network was a temporary solution for an acute crisis.

