Less-than-truckload (LTL) carriers are urging shippers to gain a deeper understanding of the density-based changes introduced to the National Motor Freight Classification (NMFC) system more than 12 months ago. Industry executives highlight that a lack of awareness among shippers can lead to misclassified freight, potential billing discrepancies, and operational inefficiencies within the LTL network.
These NMFC changes, which shifted classification criteria more towards density, aimed to better reflect the true cost of transporting LTL shipments. However, many shippers have not fully adapted their internal processes or understanding to these new guidelines.
For freight forwarders and operations managers, this means a continued need for vigilance in verifying shipper-provided classifications. Incorrect NMFC codes can result in re-weighs, re-classes, and unexpected charges, impacting shipment costs and delivery times. Forwarders should proactively educate their clients on the implications of density-based classification and ensure accurate data submission to avoid delays and additional expenses. This also presents an opportunity for forwarders to offer value-added services in freight classification consulting.
